Car Towing Service · Done where the car is

Car Towing Service in Dubai

A flatbed carries your car from where it stopped to a workshop, your home or another address. It can be booked ahead or called for a breakdown at any hour.

  • Car Towing Service
  • Done where the car is
  • Open 24/7, every day
Pay your way
  • Card
  • Cash
Car Towing Service in Dubai

When you need it

Signs you need Car Towing Service

  • The car will not start and a jump start has not helped
  • A warning for overheating, oil pressure or the gearbox means it should not be driven
  • The car is unregistered, uninsured or failed its test and cannot be driven legally
  • You are moving a car to a workshop, a buyer or another emirate

How it works

How Car Towing Service works, step by step

You know what is happening at each stage, and nothing is replaced without your say-so.

  1. 1

    Share pickup and drop-off

    Send the pickup pin, the destination and the car make and model.

  2. 2

    Tell us the condition

    Say if the car rolls, steers and goes into neutral, and how low it sits.

  3. 3

    Loading

    The driver winches the car onto the flatbed and secures it at the wheels.

  4. 4

    Delivery

    The car is unloaded at the destination and handed to you or the workshop.

About the service

Car Towing Service: how we handle it

Towing here means transport on a flatbed, with all four wheels off the road. That is the safe way to move automatics, all-wheel-drive cars, low cars and anything that should not be rolled on its own wheels. Use it for a breakdown, or plan it ahead for a workshop visit, an inspection or a move between emirates.

Before sending a truck for a car that will not start, we ask a few questions. Many no-starts are a flat battery, and a test and jump start or a battery replacement at your location gets you moving without a tow. If the fault is something else, the flatbed is dispatched with an arrival estimate.

Flatbed transport for breakdowns and planned moves across Dubai

Scope

What Car Towing Service includes

  • Flatbed loading by winch
  • Breakdown towing to the workshop of your choice
  • Planned transport for services, inspections and sales handovers
  • Transport between Dubai, Sharjah and Abu Dhabi
  • Careful loading of low and all-wheel-drive cars
  • Battery test first when the complaint is a no-start

Battery services at your car

While we are there: battery services

A weak battery causes more breakdowns than anything else. It can be tested during the same visit.

  • 01

    Car battery replacement

    A matched new battery brought to the car and fitted where it is stopped.

    • Battery, starter and charging test before anything is replaced
    • A battery matched to your make, model, year and technology
    Car battery replacement
  • 02

    Jump start

    A safe boost for a flat battery, followed by a test so you know if it will last.

    • Regulated booster pack, safe for cars with sensitive electronics
    • Connection at the correct jump points for your car
    Jump start
  • 03

    Battery testing

    A proper test of battery, starter and alternator before anyone talks about replacing.

    • State of health and state of charge reading
    • Cranking test against the battery rating
    Battery testing
  • 04

    AGM and start-stop batteries

    AGM and EFB batteries for start-stop cars, fitted and registered at your location.

    • Like-for-like AGM or EFB matched to the factory fit
    • Memory saver so settings stay during the swap
    AGM and start-stop batteries

All battery services Up to 24 months warranty · Free delivery and fitting

More services

Services often booked with Car Towing Service

The same phone number gets you roadside help and workshop repairs. If the battery test points somewhere else, the next step is one message away.

All 23 garage services in Dubai

Why 800MyBatt

Three ways to deal with a dead battery, compared

A roadside battery specialist is not the only option. Here is how it stacks up against a tow to a workshop or a borrowed set of jump leads.

What you get800MyBatt at your carTow to a workshopJump leads from a passer-by
Where it gets fixedWhere the car is stoppedAfter a tow and a waitWhere the car is stopped
Battery tested before anything is replacedYesDepends on the workshopNo
Right battery matched before arrivalYesWhatever is in stockNo
Alternator and starter checkedYesYesNo
Registration for European carsYesSome workshopsNo
Works in basement and mall parkingYesTow truck height limitsNeeds a second car close by
Warranty on the new batteryUp to 24 monthsVariesNo
Old battery taken for recyclingYesYesNo
Pay by card, cash, Tabby or TamaraYesVariesNo

A tow is still the right answer when the fault is not the battery. If our test points to something else, we say so and help arrange recovery.

Battery by car brand

Car Towing Service by car brand

Pick your make to see which battery technology it uses, where the battery sits and whether it needs registering after the change.

All 221 car brands

Customer reviews

What drivers say after the car starts

Reviews from drivers we reached at the roadside, at home and in car parks across Dubai, Abu Dhabi and Sharjah.

4.9Based on 12,480 Google reviews
Omar K.Sheikh Zayed Road

5 / 5

Car died at a petrol station off Sheikh Zayed Road. I sent the pin and said which side of the road I was on. The technician tested the battery first, showed me the reading, then swapped it. Card payment on the spot.

James W.Dubai Marina

5 / 5

Basement P3 in the Marina, low ceiling, no chance for a tow truck. He came down with a booster and a tester. Turned out the battery only needed a jump, so that is all he did. Honest.

Aarav S.Al Quoz

5 / 5

Needed an AGM for a start-stop car. They asked for a photo of the old battery label before coming, so the right one was in the van. Registered it to the car as well.

Maria D.Jumeirah Village Circle

4 / 5

Evening traffic made it later than the first estimate, but they messaged to say so. The fitting itself was quick and he checked the charging voltage before leaving.

Muhammad R.Mussafah

5 / 5

Pickup would not crank at the yard. Battery tested fine, the terminal was loose and corroded. He cleaned and tightened it and did not try to sell me a battery.

Sarah M.Dubai Hills Estate

5 / 5

Paid with Tabby, which helped that week. Old battery was taken away, the new one came with the warranty card filled in. Would call them again.

Noura A.الخان، الشارقة

5 / 5

السيارة ما اشتغلت الصبح في موقف البناية. أرسلت الموقع ورقم الطابق على الواتساب، والفني فحص البطارية قبل ما يبدلها وشرح لي النتيجة. شغل مرتب.

Layla H.مدينة خليفة، أبوظبي

5 / 5

رجعت من السفر والسيارة واقفة شهر كامل. الفني جاء للبيت، اشترك البطارية وفحصها، وقال إنها تحتاج تبديل وأعطاني ورقة الضمان. تعامل محترم.

Hassan B.ديرة

5 / 5

اتصلت الساعة 2 الفجر والرد كان سريع. عطوني وقت تقريبي للوصول قبل ما يتحرك الفني، وبدل البطارية في الشارع قدام البيت. شكراً لكم.

Questions

Car Towing Service: questions and answers

Short answers to what drivers ask before and during a battery call-out.

Is this different from car recovery?

Yes. Towing is straightforward transport of a car that can be reached and loaded normally, either planned or after a breakdown. Recovery covers accident scenes and cars stuck in sand, mud or awkward positions, which need extra equipment. Tell us the situation and we send the right truck.

Can you tow my car from a basement car park?

It depends on the ceiling height and the ramp. Most flatbeds cannot enter a basement, so the car is moved to the entrance first, by rolling it in neutral or with a small tow vehicle where the building allows. Tell us the level and the height limit when you call.

Do I need to be with the car?

Someone needs to hand over the key and confirm the destination. It does not have to be the owner. If the car is going to a workshop, tell them to expect it, and share a contact number for the handover at the other end.

Can I book a tow for a later time?

Yes. Planned moves can be booked for a day and time window that suits you, for example to take a car to a workshop before it opens or to deliver a sold car. Send both addresses and the car details when you book.

Car Towing Service in Dubai

Flatbed transport for breakdowns and planned moves across Dubai

  • Location pin and road
  • Make, model and year
  • What the car is doing
Call 800 692288Open 24/7 · Up to 24 months warranty
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