5 / 5
Car died at a petrol station off Sheikh Zayed Road. I sent the pin and said which side of the road I was on. The technician tested the battery first, showed me the reading, then swapped it. Card payment on the spot.
Tesla batteries · delivered and fitted
Tesla low-voltage battery checks and 12V replacement at your location, with a clear answer on which cars need Tesla service.


Tesla and its battery
Older cars use a conventional 12V lead-acid battery: Model S and Model X before the 2021 refresh, and Model 3 and Model Y built up to roughly late 2021. Later cars moved to a compact lithium-ion low-voltage battery that is a Tesla service part, and Cybertruck runs a 48V low-voltage system. We replace the 12V lead-acid type on site. For the lithium type we test, support the car so it can be opened and moved, and tell you plainly that the unit itself is a Tesla service job.
The battery sits in the front compartment, under the plastic cowl panels near the base of the windscreen. With a flat battery the front boot will not open from the screen, so on Model 3 and Model Y we feed a small external supply to the release wires behind the tow-eye cover in the front bumper. The car must be powered down properly before the old battery comes out. No coding is needed on the lead-acid cars, and the screen alert normally clears once the new battery is seen.

Battery types
The technology has to match what the car was built with. Here is what each type is and which cars use it.
Lead plates in liquid acid, sealed top, often calcium alloy grids.
Most Japanese, Korean and older cars without start-stop.
No
Flooded design with reinforced plates and a fleece layer that holds the active material in place.
Entry-level start-stop cars and cars with higher electrical demand.
Yes
Acid held in glass-fibre mats. Sealed, spill-proof, fast to recharge.
Start-stop with energy recovery, most modern German cars, boot-mounted batteries.
Yes
A compact lithium pack with its own electronics in place of a lead-acid battery.
Some newer EVs and performance cars. Usually a dealer or workshop job.
Varies
Rule of thumb: replace like for like. An EFB car can move up to AGM, but an AGM car should never be fitted with a standard battery.
At a glance
Battery brands
These brands make the sizes and technologies Tesla models use. The final pick depends on your model, year and how you drive.
6 models
Every Tesla model we have on file. Open yours for its model years and what to send us before we come.
Model Y battery2020-2026
Model 3 battery2017-2026
Model S battery2012-2026
Model X battery2015-2026
Cybertruck battery2023-2026
Roadster battery2006-2026No model matches that name. Send us the model on WhatsApp and we will check.
Warning signs
Customer reviews
Reviews from drivers we reached at the roadside, at home and in car parks across Dubai, Abu Dhabi and Sharjah.
5 / 5
Car died at a petrol station off Sheikh Zayed Road. I sent the pin and said which side of the road I was on. The technician tested the battery first, showed me the reading, then swapped it. Card payment on the spot.
5 / 5
Basement P3 in the Marina, low ceiling, no chance for a tow truck. He came down with a booster and a tester. Turned out the battery only needed a jump, so that is all he did. Honest.
5 / 5
Needed an AGM for a start-stop car. They asked for a photo of the old battery label before coming, so the right one was in the van. Registered it to the car as well.
4 / 5
Evening traffic made it later than the first estimate, but they messaged to say so. The fitting itself was quick and he checked the charging voltage before leaving.
5 / 5
Pickup would not crank at the yard. Battery tested fine, the terminal was loose and corroded. He cleaned and tightened it and did not try to sell me a battery.
5 / 5
Paid with Tabby, which helped that week. Old battery was taken away, the new one came with the warranty card filled in. Would call them again.
5 / 5
السيارة ما اشتغلت الصبح في موقف البناية. أرسلت الموقع ورقم الطابق على الواتساب، والفني فحص البطارية قبل ما يبدلها وشرح لي النتيجة. شغل مرتب.
5 / 5
رجعت من السفر والسيارة واقفة شهر كامل. الفني جاء للبيت، اشترك البطارية وفحصها، وقال إنها تحتاج تبديل وأعطاني ورقة الضمان. تعامل محترم.
5 / 5
اتصلت الساعة 2 الفجر والرد كان سريع. عطوني وقت تقريبي للوصول قبل ما يتحرك الفني، وبدل البطارية في الشارع قدام البيت. شكراً لكم.
Questions
Short answers to what drivers ask before and during a battery call-out.
We replace the 12V lead-acid battery found on older Model S, Model X, Model 3 and Model Y cars where the car is parked. The lithium low-voltage battery on newer cars and the main traction pack are Tesla service work. We test first and tell you which one you have.
We support the low-voltage system from outside so the car wakes up, the doors and front boot open and the main pack can reconnect. Then we test the low-voltage battery. If it has failed it will go flat again, so it needs replacing rather than another boost.
Build date is the quickest guide. Model 3 and Model Y built up to roughly late 2021, and Model S and Model X before the 2021 refresh, use lead-acid. Send us the model, year and a photo of the alert on the screen and we will confirm before dispatch.
Not in the same way. There is no starter motor to crank, so we use a controlled low-current supply to wake the electronics instead of a high-current boost. This only helps a flat low-voltage battery. If the main pack is empty, the car needs charging or a flatbed.
Nearby locations
Technicians cover 240 areas across three emirates. Open your area for local access notes, or send a pin and we confirm cover on the spot.
Send your location pin, your car details and a short description of the problem. We confirm whether we can reach you and what the car needs.